Privacy policy

Last updated:December 23, 2025

This Privacy Policy explains how Bonsai 4 Seasons (“we”, “us”) collects, uses, and shares personal information when you visit or shop at https://bonsai4seasons.com (the “Site”).

1. What we collect

We collect information in three main ways:
- Information you provide: name, email, phone number, shipping/billing address, and order details.
- Information collected automatically: device/browser information (including IP address), and how you interact with the Site (via cookies and similar technologies).
- Information from service providers: our store platform (Shopify) and partners that help with payment processing, shipping/fulfillment, analytics, and marketing.

 

2. How we use your information

We use personal information to:
- Process payments, fulfill orders, ship items, and send order updates
- Provide customer support and respond to messages
- Prevent fraud and maintain security
- Improve our Site and shopping experience (analytics and performance)
- Send marketing messages if you opt in (you can unsubscribe anytime)

 

3. How we share your information

We share personal information only as needed to operate our business, such as with:
- Shopify (store hosting/platform)
- Payment processors (to complete transactions)
- Shipping/fulfillment providers (to deliver orders)
- Analytics/marketing partners (if enabled)

We may also share information if required by law, to protect our rights, or as part of a business transaction (such as a merger or sale).

 

4. Cookies, advertising, and your choices

We use cookies to make the Site work, remember preferences, understand site performance, and (if enabled) measure marketing.
You can control cookies in your browser settings. Blocking cookies may affect how the Site functions.

We do not sell personal information for money. However, we may share certain information with advertising/analytics partners to measure marketing or show relevant ads. Under some privacy laws, this may be considered “selling” or “sharing” personal information.

Global Privacy Control (GPC): If your browser sends a GPC signal, we treat it as a request to opt out of certain sharing/targeted advertising where applicable.

 

5. Your rights

Depending on where you live, you may ask us to access, correct, or delete your personal information, or to limit certain data sharing for advertising. To make a request, email bonsai4seasons23@gmail.com. We may ask you to verify your identity before we complete your request.

 

6. Retention & security

We keep personal information only as long as needed for orders, customer support, and legal/accounting requirements.
We use reasonable safeguards to protect personal information, but no system can guarantee 100% security.

 

7. Contact

Questions or requests about this Privacy Policy:
Email: bonsai4seasons23@gmail.com